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Cafe couple versus Mercury Energy

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Author Topic: Cafe couple versus Mercury Energy  (Read 11 times)
« on: February 07, 2010, 10:01:39 am »


.... Mercury read 5 instead of 6 dials on the meter.  Which implies that all 6 were in the same area and not in different parts of the building.  Why ignore a dial which is obviously working?

.... The billing seems to cover the period January 2007 to July 2009 - that's a friggen HUGE miscalculation - over $1500 per month. He was paying $800 per month, so just under a quarter of what they say he should have been paying ($2300).

.... Mercury blame misinformation by Empower, yet someone must have been aware that the difference was too substantial to be legitimate savings in costs alone.
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