ok person doesnt speak computer very well, but from what i gather the problem is only occuring with IE ( its ie
and firefox they are running XP with sp3 but i couldnt rerember how to check if it is a 32 or 64 bit OS, its definatly a laptop and its a 64 bit core so could be either >.> what would the next step be ?
not sure if it could be hardware with it only triggering from those 2 things
thinking might be worth seeing if they will sign up to this so they can post hjt logs if needs be XD
i've definatly seen that same error come up before n assumed it must be something common and simple to fix might have been wrong about the simple part
